Complaints

Listed below are some organisations / support groups that provide information and advice about Complaints.
Although the information was originally collected for use within the Linlithgow community we hope the list could be useful to others.

For further information on any of the organisations - just follow the website link/s or where there are no website links available email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Care Inspectorate 

The Care Inspectorate regulates and inspects care services in Scotland to make sure that they meet the right standards.

Mail Preference ServiceThis email address is being protected from spambots. You need JavaScript enabled to view it.

Free Service which enables consumers to have their names and home addresses in the UK removed from or added to lists used by the direct mailing industry.

Mediawatch-UK 

Wants to make the media work better for children and families. Activities fall into two main categories:

  • Raising awareness of potentially harmful and socially irresponsible media
  • Educating on making positive media choices

National Minimum Wage

Information about your pay, tax and the National Minimum Wage. 

Noise Complaints - West Lothian Council 

West Lothian Council Environmental Health has responsibility for investigating most types of noise problems: vehicle, house and business alarms; pubs and clubs; noise from businesses, railways and railway engineering; construction noise; aircraft and model aircraft noise.

Pest Control - West Lothian CouncilThis email address is being protected from spambots. You need JavaScript enabled to view it.

West Lothian Council's pest control service destroys rats, mice, wasps, bees, insects etc. which endanger public health. For information about pest control service access West Lothian Council's website and look under P within the A - Z services section.

Scottish Environment Protection Agency (SEPA) This email address is being protected from spambots. You need JavaScript enabled to view it.

Concerned with Waste Regulation / Air Pollution matters.

Scottish Mediation Network

Provides information about what mediation is, the different types of meditation and how it can help people agree a solution when there is disagreement.

Scottish Public Services Ombudsman This email address is being protected from spambots. You need JavaScript enabled to view it. 

Looks at complaints about the delivery of public services in Scotland.

Telephone Preference Service This email address is being protected from spambots. You need JavaScript enabled to view it.

Free Service which enables your telephone number to be added to the TPS list, so licensed companies involved in telephoning selling will know you do not wish to be contacted / receive unsolicited or marketing sales.

West Lothian Council: Complaints about

Information on how to make a complaint about a West Lothian Council service. For information about this service access West Lothian Council's website and look under C within the A - Z services section.