Citizens Advice

Listed below are some organisations / support groups that provide information and advice about mental health.
Although the information was originally collected for use within the Linlithgow community we hope the list could be useful to others.

For further information on any of the organisations - just follow the website link/s or where there are no website links available email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Adult Basic Education 

Part of West Lothian Council's service. Their aim is to work with anyone over the age of 16 who can set goals to improve literacy and numeracy skills or who is experiencing hearing loss and wishes to learn lip-reading skills. Provide a free service with access to workshops, short courses and ongoing individual learning.

AdvicenowThis email address is being protected from spambots. You need JavaScript enabled to view it.

Website which provides information on rights and legal issues summarised from 200 websites. Applies to England and Wales only.

After AdoptionThis email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone helplines and online enquiry service to help anyone affected by adoption. Links to other agencies covering adoption.

BEMIS - Black and Ethnic Minorities in ScotlandThis email address is being protected from spambots. You need JavaScript enabled to view it.

The Black and Ethnic Minorities in Scotland organisation provides collective voice, advice and information.

Child Exploitation and Online Protection Centre

Making the internet a safer place. Useful information.

Child Support Agency / Child Maintenance Service 

Information and estimates on child maintenance assessment. National Helpline.

Citizens Advice Bureaux Service in Scotland

Provide assistance with legal problems, including debt and consumer issues, benefits, housing, legal etc. Email address on main site but not for contacting them re problems, however check local office info.

CrossReachThis email address is being protected from spambots. You need JavaScript enabled to view it.

Social care and support service by the Church of Scotland. Available to all people in Scotland.

EARS Advocacy Service to Older PeopleThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Free, Confidential, Independent and Professional Advocacy Service for Older People throughout Edinburgh and the Lothians.

Equality and Human Rights Commission 

Champions equality and human rights for all, working to eliminate discrimination, reduce inequality, protect human rights and to build good relations, ensuring that everyone has a fair chance to participate in society.

Equality and Human Rights in Scotland This email address is being protected from spambots. You need JavaScript enabled to view it.

The Commission in Scotland champions equality and human rights for all. Advice and guidance to individuals, businesses and voluntary and public sectors. Aims to be an authoritative voice of reform.

GOV.UK

UK government website providing information and online services for the public. Email available through website. Formerly Directgov

In Kind DirectThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Charity distributes new goods donated by manufacturers and retailers to voluntary organisations.

Legal Aid Board. The ScottishThis email address is being protected from spambots. You need JavaScript enabled to view it.

Advice on how to go about getting Legal Aid.

Legal Services Agency (L.S.A)This email address is being protected from spambots. You need JavaScript enabled to view it.

LSA aims to assist those disadvantaged by poverty, exclusion, disability, ethnicity or social isolation etc. who suffer injustice.

LivewireThis email address is being protected from spambots. You need JavaScript enabled to view it.

Help with starting a business for 16 - 30 year olds.

Mail Preference ServiceThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Free Service which enables consumers to have their names and home addresses in the UK removed from or added to lists used by the direct mailing industry.

Money Advice Scotland (MAS)This email address is being protected from spambots. You need JavaScript enabled to view it. 

Provides facility to find a local, free money advice agency, debt advice, advice on consumer issues and mortgage advice.

MylostaccountThis email address is being protected from spambots. You need JavaScript enabled to view it.

Free service that helps you trace your lost accounts and savings.

National Minimum Wage

Information about your pay, tax and the National Minimum Wage. Pay and Work Rights Helpline 0800 917 2368

Neighbourhood and Home Watch Network (England and Wales)  This email address is being protected from spambots. You need JavaScript enabled to view it.

Aim is to bring neighbours together to create strong, friendly, active communities where crime and anti-social behaviour are less likely to happen.

Neighbourhood Watch Scotland  This email address is being protected from spambots. You need JavaScript enabled to view it.

Neighbourhood Watch is a community led initiative to bring local people together to address crime and other community safety issues. Neighbourhood Watch groups often liaise with the local police, the local authority and other agencies.

Phone Book - The 

BT online telephone directory which enables the search for business and individuals' home phone numbers, addresses and locations.

Rape Crisis Scotland 

Provides a national rape crisis helpline and email support for anyone affected by sexual violence, no matter when or how it happened.

Research Institute for Consumer Affairs (Rica)

An independent consumer research charity providing free, practical and unbiased reports for older and disabled people. Formerly Ricability

Royal Society for Prevention of Accidents (ROSPA)This email address is being protected from spambots. You need JavaScript enabled to view it.

Provides information, advice, resources and training in the promotion of safety in all areas of life.

SACRO (Safeguarding Communities and Reducing Offending)This email address is being protected from spambots. You need JavaScript enabled to view it.

Criminal Justice service, which helps offenders and their families. Aims to influence criminal justice and social policy.

Scottish Child Law CentreThis email address is being protected from spambots. You need JavaScript enabled to view it.

Provides free telephone advice service on all aspects of Scots Law relating to children and young people.

Scottish Law Online

Independent website for all who are interested in Scots Law.

Scottish Rights of Way and Access Society This email address is being protected from spambots. You need JavaScript enabled to view it. 

Works to protect and develop access to the Scottish countryside for all.

Shakti Women's Aid This email address is being protected from spambots. You need JavaScript enabled to view it.

Organisation based in Edinburgh which offers support, advocacy and information to all black / minority ethnic women, children and young people experiencing and/or fleeing domestic abuse. Also have outreach staff in Dundee, Stirling and Fife. 

Shelter England

Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing.

Shelter Scotland

Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. Provides housing advice on: homelessness; finding a place to live; renting rights; eviction and repossession; repairs and bad conditions; families and neighbours.

StepChange Debt Charity

Free confidential advice and support for those with debt problems. Email available through website. Previously known as Consumer Credit Counselling Service (CCCS)

StepChange Debt Charity (Scotland) 

Free debt advice in Scotland - debt management and budgeting help ... free helpline, debt information and online Debt Remedy tool. 

Telephone Preference ServiceThis email address is being protected from spambots. You need JavaScript enabled to view it.

Free Service which enables your telephone number to be added to the TPS list, so licensed companies involved in telephoning selling will know you do not wish to be contacted.

The Money CharityThis email address is being protected from spambots. You need JavaScript enabled to view it.

National money education charity helping people manage their money better.

Thinkuknow

Information for children, parents/teachers on the new technology of the internet, websites and mobiles and safe usage. Run by the Child Exploitation and Online Protection (CEOP) Centre. Email available through website.

Victim Support Scotland  

Provides support and information services to victims and witnesses of crime in Scotland.

West Lothian Advice Shop  This email address is being protected from spambots. You need JavaScript enabled to view it.

Advice shop deals with any enquiry but particularly in the following areas: Benefits, Money Advice, Energy Advice, Employment Rights, Housing. For info. about this service access West Lothian Council's website and look under A within the A - Z services.

West Lothian Council

West Lothian Council information and services.

Working Families Tax Credit  This email address is being protected from spambots. You need JavaScript enabled to view it.

Information on the Working families Tax credits and child tax credits. Tax credits: general enquiries helpline 0345 300 3900 (text phone 0345 300 3909)