Complaints
Listed below are some organisations / support groups that provide information and advice about Complaints.
Although the information was originally collected for use within the Linlithgow community we hope the list could be useful to others.
The Help Centre website is a joint initiative by St Michaels’ Parish Church https://stmichaelsparish.org.uk and The New Well https://thenewwell.org/
Care Inspectorate
Care Inspectorate The Care Inspectorate regulates and inspects care services in Scotland to make sure that they meet the right standards. Provides information on how to choose a care service that support particular groups of people, for example, childminders, daycare of children’s services, care at home, care homes for adults and how to raise a […]
Last updated: June 3, 2026
Environmental issues – West Lothian Council
Environmental issues – West Lothian Council Matters concerning: Pollution and how to report it; Energy and Climate Change; issues and problems with Water; Animal Welfare, Pest Control, Biodiversity and Geodiversity.
Last updated: August 20, 2025
Mail Preference Service
Mail Preference Service Free Service which enables consumers to register with MPS as they wish to prevent the receipt of unsolicited direct mailings sent from member companies of the Data & Marketing Association. They will take steps to prevent the receipt of unsolicited direct mailings from companies which are non-DMA members.
Last updated: July 30, 2025
Mediawatch-UK
Mediawatch-UK Campaigns for socially responsible media and against content which is potentially harmful. Provides resources for parents who are looking for advice and links to help keep your child safe online.
Last updated: February 11, 2026
National Minimum Wage
National Minimum Wage Information about pay, tax, the National Minimum Wage and Living Wage.
Last updated: April 22, 2026
Noise Complaints – West Lothian Council
Noise Complaints – West Lothian Council West Lothian Council Environmental Health has responsibility for investigating most types of noise problems from: construction work; model aircraft noise; pubs and clubs (entertainment noise); vehicle, house and business alarms; businesses, except some large industrial sites, which are regulated by SEPA – Scottish Environment Protection Agency; dog barking and other […]
Last updated: February 11, 2026
Pest Control – West Lothian Council
Pest Control – West Lothian Council Investigates and treats pest control issues within West Lothian: bird nuisance; bed bugs; Dermestes beetles; mice; rats; wasps; bees; garden ants; fleas; squirrels; European Moles.
Last updated: August 20, 2025
Scottish Environment Protection Agency (SEPA)
Scottish Environment Protection Agency (SEPA) Concerned with Waste Regulation / Air Pollution and environmental matters. Provides a Floodline to check the risk of flooding in your area, gives advice to help prepare for flooding, Has the latest updates, insights, and guidance on essential regulations that impact industries.
Last updated: October 22, 2025
Scottish Mediation Network
Scottish Mediation Network Provides information about what mediation is, the different types of meditation and how it can help people agree a solution when there is disagreement and be used to settle disputes in a whole range of situations. Mediation involves an independent third party, the mediator, who helps people to agree a solution when there […]
Last updated: October 22, 2025
Scottish Public Services Ombudsman
Scottish Public Services Ombudsman Looks at complaints about the delivery of public service organisations in Scotland. Carries out independent reviews of decisions that councils make on community care and crisis grant applications. The Independent National Whistleblowing Officer (INWO) is the final stage of the process for NHS workers raising concerns about the health services they […]
Last updated: October 22, 2025
Telephone Preference Service
Telephone Preference Service Free opt out service enabling you to record your preference on the official register so licensed companies involved in telephoning selling will know you do not wish to be contacted / receive unsolicited sales or marketing calls.
Last updated: July 30, 2025
West Lothian Council: Complaints about
West Lothian Council: Complaints about Information on how to make a complaint about a West Lothian Council service and what happens once the complaint is made..
Last updated: October 22, 2025